Terms of service

📜 Terms and Conditions

By making a purchase in our store, you agree to the following terms and conditions:

1. Handmade Products

All our pieces are handmade, so they may have slight variations in color, shape, or size. These differences are not considered defects, but rather part of the unique character of each creation.

2. Customization

Customized products are made according to the customer's specifications. Once the order is confirmed, changes or cancellations are not accepted for customized items.

3. Prices and Payments

All prices are expressed in [local currency] and include applicable taxes. Payment must be completed at the time of purchase using the methods available on the website.

4. Shipping

We ship nationally and internationally. Delivery times are estimates and may vary depending on location and external conditions. We are not responsible for delays or damage caused during shipping.

5. Returns and Refunds

Please see our Returns Policy for terms and conditions. Refunds will only be processed if requested within 24 hours of receiving your order and the product is in perfect condition, or if, in the rare event, we shipped a defective product.

6. Intellectual Property

All designs, images, and content on this site are the property of Valentina Perlas and may not be reproduced without prior authorization.